Mobile phone numbers & email addresses
We ask all our patients to provide us with their mobile phone numbers and their email address, if they have them and should they so wish.
We use your mobile phone number in two ways:
- to contact you, as an alternative to your landline number
- to contact you to send you SMS text messages
The texts that we send are only ever related to your medical care - for example, reminding you of a forthcoming appointment at the surgery, an invitation for a check-up or immunisation, or to inform you that a blood test or x-ray result is back.
We do not use SMS for direct marketing in any way.
If you would prefer us not to ring you on your mobile phone then please say so and we will either not add your mobile phone number to your record, or remove any existing mobile phone number.
If you would prefer us not to send you SMS text messages - but you are happy for us to ring you on your mobile phone (when needed) - then please say so and we will mark your record as "no SMS text messages".
We occasionally use email to communicate with our patients, again for matters related to your direct medical care.
Unless you have separately given us your explicit consent, we will not email you for non-medical matters (such as surgery newsletters and other information).
If you would prefer us not to email you then please say so and we will either not add your email address to your record, or remove any existing email address.